For standard delivery, orders typically take between 3 to 5 business days to be delivered. If you opt for our express delivery service, your order will arrive within 1 to 2 business days. Standard delivery is priced at £4.99, while express 24-hour delivery is available for £6.99 but you can enjoy free standard delivery on orders over £75 for UK orders and orders over £175 for international orders! Please note that delivery times may vary depending on your location and any unforeseen circumstances.

We recommend following the size guide and using the measurements to find your best fit. If you prefer a fitted look we recommend matching your measurements to the recommend size, but if you prefer an relaxed/oversize look we'd recommend one size up.

Return Policy: You have 14 days from receipt of your item to initiate a return. Items must be unworn, with tags attached, and in their original packaging. Contact us at info@saiwoclothing.com to start the return process.

Damages and Issues: Inspect your order upon receipt. Contact us immediately if you receive a defective, damaged, or incorrect item.

Exceptions: Personalised items cannot be returned.

Exchanges: For size or colour exchanges, initiate a return and place a new order for the desired item.

EU 14-Day Cooling Off Period: EU customers can cancel or return orders within 14 days of receipt.

Refunds: Once your return is approved, refunds will be processed within 10 business days to your original payment method. Contact us at info@saiwoclothing.com if you haven't received your refund after 15 business days.